Privacy Policy

Privacy Policy

Last updated: June 22, 2020

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect your information.

Information Collection and Use
We will collect personal identification information from you only if you voluntarily submitted such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain website related activities. We are the sole owners of the information collected on this site. We will not sell or rent your data, nor share it without your express permission.

We will use your information to respond to you, regarding the reason you contacted us.

With your express permission, we may contact you via email or phone in the future to tell you about International Council for Helpline news, new products or services, industry news, best practices, or changes to this privacy policy.

Your available choices regarding the use your data
You may opt out from us contacting you for marketing purposes at any time. You can do so by emailing [email protected]. You may also:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.

Data Retention Policy
You have the right to ask us to remove your information by emailing [email protected] and
we will delete your information within 30 days of the request.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information we have gathered, please email [email protected]. You may ask us to correct or remove information you think is inaccurate.

Data Tracking
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We take precautions to protect your information. Your personal information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We use secure platforms to store personally identifiable information.

Changes to our privacy policy
We keep our privacy policy under regular review, and we will place any updates on this web page.

How to contact us
Please contact us if you have any questions about our privacy policy, information we hold about you, or how we maintain the security of your information. Please email us at [email protected].