We welcome all helpline organizations to join International Council for Helplines and those organizations whose mission is to support helplines or crisis services.  We have a thriving, robust community who offer support, guidance and assistance to each other via a member listserv.

Our member organizations represent a variety of different types of helplines:

  • Addiction helplines
  • Crisis helplines/suicide hotlines
  • Domestic violence helplines
  • Online Emotional Support (chat/text)
  • Peer-to-peer warmlines
  • Reassurance calling programs
  • Teen helplines
  • Warmlines

As part of the International Council for Helplines membership, all organizations are considered members of Lifeline InternationalLifeline International is a consortium of crisis helplines located throughout the world whose mission is to promote the best practices and community for all helplines worldwide.

While the majority of our members maintain accreditation through International Council for Helplines, we also offer an affiliate membership for those organizations who would like to join International Council for Helplines but not pursue accreditation.  Membership dues are $500 per year and all accredited members must maintain their annual membership as part of their accreditation.  Note that the membership dues will be pro-rated for the first year based upon the month of joining.

All International Council for Helpline members are part of the member listserv, eligible for awards and recognition, benefit from International Council for Helpline’s advocacy endeavors and receive member rates for the:

All members are required to sign an annual statement of values indicating that they agree with International Council for Helplines in the value and promotion of:

  • Unconditional regard for and acceptance of all people
  • Excellence in service delivery and adherence to best practices
  • Commitment to diversity
  • Open communication in a safe and non-judgmental environment
  • Integrity and adherence to the highest ethical standards, and
  • Hope for anyone in need of emotional support.

Interested in membership?  Please complete the new member application.  We look forward to welcoming you to International Council for Helplines!

If you have any questions, please contact us here or email [email protected].